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YOUR PRIVACY MATTERS

1. Introduction

Tactix Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal and technical data

Personal Data

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (optional)
  • Job Title (optional)
  • Billing Address (if you make a purchase)
  • Payment Information (via secure third-party processors)

Technical Data

  • IP Address
  • Browser Type and Version
  • Device Information
  • Operating System
  • Usage Data (pages visited, session duration, click behavior)
  • Cookies and tracking technologies (see "Cookies" section)

3. How We Use Your Data

We may use your data to:

  • Provide and manage our services
  • Communicate with you (support, offers, updates)
  • Process payments and invoices
  • Improve user experience and platform performance
  • Comply with legal obligations
  • Detect and prevent fraudulent activity

4. Data Sharing and Disclosure

We may share your data with:

  • Service providers and partners who support our operations (e.g., payment gateways, CRM tools)
  • Legal authorities if required by law
  • Internal teams strictly for professional purposes (support, marketing, development)

We do not sell or rent your data.

5. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

6. Your Rights (under Tunisian Law and GDPR if applicable)

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion of your data
  • Withdraw consent
  • Object to certain processing activities

To exercise your rights, contact us at privacy@tactix.tn

7. Cookies

We use cookies to enhance your experience, analyze traffic, and serve targeted content. You can manage cookie preferences in your browser settings.

8. Security

We implement industry-standard security measures to protect your personal data. However, no digital system is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this policy from time to time. All changes will be posted on this page with an updated effective date.